I thought I might try and pen this one rather quickly, while it is still fresh in my mind.
Those of you who read this blog will know that I am a ‘semi-regular’ blogger at best…very best really. Not because I am necessarily lazy, but simply because when I started this blog I always wanted to keep it as something just for me – somewhere to jot down my thoughts, not constantly nor to ‘build a brand’, but simply when I found something that inspired me to do so.
Tonight I had yet another rare chance to meet a chap, on a rare trip to London, who did inspire me and needs no introduction in the global world of comms, digital or creative in general – Mr John Bell. For those not in the creative world, or simply unfamiliar with John’s work, he is the Global Head of Ogilvy’s 360 Digital Influence Practice – the social media marketing arm of the vast worldwide Ogilvy network.
My connection to John, though tenuous, came first through my ongoing work blogging for US Comms, Social Media & Measurement Maven Shonali Burke and, through my relationship with her, I was lucky enough to be introduced online to fellow Ogilvy guru Rohit Bhargava, and then in person when he also visited London some months back. Through my connection to Shonali and Rohit, both first online then in person when they were over from the US, I first came across John.
First of all, for anyone reading this that is in the creative fields or has an interest in digital – from student to senior practitioner – I strongly urge you to check-out John’s blog The Digital Influence Mapping Project. Why? Because, quite simply, it is one of the greatest online sources of free, educational content that is both highly informative and constantly kept at the cutting edge of the digital communications industry. Seriously, go have a look. Don’t worry, I’ll still be here but won’t mind if you don’t return for some time…Lord knows, if I had more of it it, I’d spend far more time on that blog than any other.
So what’s the man like in real life? To be perfectly honest, a gentleman. Both interested and interesting, and made me feel welcome despite being one of the few non-Ogilvy employees in attendance (though – as John was in London to teach a variety of Ogilvy digital employees from across Europe – I did enjoy standing in a room with fellow comms folks, from various backgrounds and disciplines, spanning over 10 countries).
So this brings me back to the title and point of this post – the word ‘Influence’. One of the most overused in our industry, mostly by those within it. Tonight has taught me, once again, that this word – in its true sense – should be interchangeable with ‘Education’.
Why? Because sadly many of us from a PR background still view it in terms of a leverage point used to gain something. In reality, influence is not something you command but something you earn by quietly getting on with the job at hand, constantly looking for new ways to improve your methods of performing that job, engaging with your community (wherever they may be) to help you along the way and then sharing your learnings with those around you. Essentially, the use of the word ‘Influence’ in our industry is often a contradiction – because those that have it rarely have to use it to leverage anything. Why? Because, as a direct result of their intelligent approach and work to date, the people they need to reach are already listening, and this is because they have usually already offered value to those people time and again. Not for any personal gain, but purely because they value knowledge-sharing and education over personal brand building or ego.
What struck me about John, as it did with Rohit, was the feeling that – in an industry that is still often marred by ego in many areas – those people who are truly gifted at what they do are not the ones shouting it from the rooftops but, rather, they are quietly seeking the best ways to excel and the best ways of making their knowledge available to the rest of us. They are interested and interesting.
It is this steadfast focus on constantly seeking to improve not only their own practices, but also those of the rest of us, that finds them truly deserving of the term ‘Influence’ because – regardless of industry or sector – the old addage still holds true: Education is the key to success.